TRUEHN BANK

Introduction

Truehn Bank Inc ("we", "our" or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. It applies to all visitors, clients and prospective clients.

Data We Collect

We may collect and process the following categories of personal data:

Identity and contact data — name, title, email address, telephone number and postal address, provided when you complete our contact form or open an account.
Technical data — IP address, browser type and version, time-zone setting, operating system and platform, and other technology on the devices you use to access this website.
Usage data — information about how you use our website, products and services, including pages viewed and interaction patterns.
Marketing and communications data — your preferences in receiving marketing from us and your communication preferences.

How We Use Your Data

We use your personal data only where permitted by law, including:

To perform our contract with you and provide banking and wealth management services.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
To protect our legitimate interests, such as fraud prevention, network security and business analytics.
Where you have given consent, to send you marketing communications about our products and services.

Cookies and Tracking

Our website uses cookies and similar technologies to distinguish you from other users, provide a good browsing experience, and improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our cookie consent banner, which allows you to manage your preferences.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. In general, client data is retained for the duration of the relationship and for a period of seven years thereafter, or longer where required by applicable law.

Your Rights

Depending on your jurisdiction, you may have rights under data protection laws, including the right to access, correct, erase, restrict processing of, or object to the processing of your personal data. You may also have the right to data portability and the right to withdraw consent at any time. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Truehn Bank Inc

Attn: Data Protection Officer

Road Town, Tortola, British Virgin Islands

Email: privacy@truehnbank.com